Archive for the ‘Consumer’ Category.


a.For claim upto Rs 1 lakh:Rs 100/-
b.For claim above Rs 1 lakh upto Rs 5 lakhs:Rs 200/-
c.For claim above Rs 5 lakhs upto Rs 10 lakhs:Rs 400/-
d.For claim above Rs 10 lakhs upto Rs 20 lakhs:Rs 500/-

a.For claim above Rs 20 lakhs upto Rs 50 lakhs:Rs 2000/-
b.For claim above Rs 50 lakhs upto Rs 1 crore:Rs 5000/-

Consumer protection

The enactment of the Consumer protection Act 1986 was an important milestone in the history of the Consumer movement in India. The Act was made for the better protection and promotion of consumer rights through the establishment of Consumer Councils and Consumer Disputes Redressal Agencies. These agencies include Consumer Forums at district level, State Commission at state level and National Commission at national level.

These agencies attempt to provide simple, inexpensive and speedy justice to the consumers with complaints against defective goods, deficient services and unfair and restrictive trade practices. In comparison to the proceedings in normal civil courts the proceedings before these agencies are faster and less technical. Many consumers prosecute their matters even without the assistance of advocates before these agencies. In Karnataka, the Bangalore Urban District Consumer Forum is located at Cauvery Bhavan and the State Commission is situated at Basava Bhavan near Chalukya Hotel.

Complaints where the value of goods or services and the compensation does not exceed Rupees twenty lakhs shall be filed before a District Forum and those between 20 lakhs and one crore shall be filed before the State Commissions and those exceeding 1 crore shall be filed before the National Commission.

Appeals against the order of District Forums have to be field before State Commissions and appeal against the orders of Sate Commissions have to be field before the National Commission.

Powers of State Consumer Disputes Redressal Commission

The Karnataka State Consumer Disputes Redressal Commission is located at Basavabhavan, Bangalore. The commission consists of a president and two members. Any person who is aggrieved by an order made by the district forum may file an appeal against such order to the State Commission, within a period of 30 days from the date of the order.

Consumer complaints where the value of the goods or services and compensations, if any, claimed exceeds Rs. Twenty Lakhs but does not exceed Rs. One Crore, shall be filed directly to the State Commission.

The commission is empowered to call for the records and pass appropriate orders in any consumer disputes, which is pending before or has been decided by any District Forum within the State, where it appears to the State Commission, that such District Forum has exercised a Jurisdiction not vested in it by Law, or has failed to exercise a jurisdiction so vested, or has acted in exercise of its Jurisdiction illegally or with material irregularity.

The State commission may, at any stage of the proceedings, transfer any complaint pending before the District Forum to another District Forum within the state if the interests of justice so requires.